Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of GORA FALL

GORA FALL

July 16, 2024

1  out of  5 rating by GORA FALL
"Stay away she will rob you at the hard beat"
Profile photo of Nuna Clearwater

Nuna Clearwater

July 15, 2024

5  out of  5 rating by Nuna Clearwater
"Thank you JJ for helping with getting me all setup but ...... Ms. Heather is awesome! She took such great care of me and I definitely will tell people about you guys because of her! Truthfully speaking, if it wasn't for her I was definitely leaving this insurance company ASAP especially since I can't have tow truck assistance even though I've been a loyal customer for over 3 years..... Thank goodness she helped me out! I could also tell that she wasn't from Michigan because she had a warm carrying attitude! Michiganders could really learn a lot from others....... Thanks again Heather!"
Profile photo of Jim Linebaugh

Jim Linebaugh

July 3, 2024

5  out of  5 rating by Jim Linebaugh
"Very pleasant and helpful. A pleasure to work with!"
Profile photo of Michelle Duprat

Michelle Duprat

July 3, 2024

5  out of  5 rating by Michelle Duprat
"Taylor is the best! She has gone above and beyond to provide excellent service and get me the best rate possible for auto insurance. It’s this kind of personalized service that makes this state Farm agency the best insurance agency that I’ve ever dealt with. I’ll remain a loyal customer because of the great employees like Taylor."
Profile photo of Keree Farris sr

Keree Farris sr

July 1, 2024

5  out of  5 rating by Keree Farris sr
"Hannah was very helpful and got everything done 👍 and I thank her very much"
Profile photo of Andrew Bolla

Andrew Bolla

June 27, 2024

5  out of  5 rating by Andrew Bolla
"Hannah was absolutely wonderful to work with! Made everything very easy for me to understand and listened when I had questions!"
Profile photo of Andrew Baldwin

Andrew Baldwin

June 25, 2024

5  out of  5 rating by Andrew Baldwin
"After talking with progressive to find out why my rates increased, the only thing they could tell me was due to inflation. I hung up called State Farm and not only did they give me a better rate than what my rate was before the increase, they also gave me a discount for adding on renters insurance. I was with progressive for 5 years and will never give them another dime. Thank you Ashley smith for your amazing customer service."
Profile photo of Ronald Bradt

Ronald Bradt

June 25, 2024

5  out of  5 rating by Ronald Bradt
"I had a great experience helped me out on lowering my rate and working with me thank you Joey"
Profile photo of krystal wirpio

krystal wirpio

June 25, 2024

5  out of  5 rating by krystal wirpio
"We have worked with Hannah on multiple occasions and each time she is kind and helpful!"
Profile photo of Bobby Seymour

Bobby Seymour

June 20, 2024

5  out of  5 rating by Bobby Seymour
"Everything went the way I like it. smooth as can be .. thank you JJ from State Farm"
Profile photo of Tri Tuc

Tri Tuc

June 18, 2024

5  out of  5 rating by Tri Tuc
"I just wanna say first of all working with Hannah to get the quote was amazing she really took the time to explain everything and made the whole experience great she wasn't pushy like most sales people it was so nice to actually so nice to talk to an actual American person"
Profile photo of Laurie Dama

Laurie Dama

June 17, 2024

5  out of  5 rating by Laurie Dama
"Ashley made switching my car and renter's insurance a breeze and she answered all my questions. By saving me money on my auto and renter's insurance I was able to add additional coverage for last expenses when I pass on. I have peace of mind knowing I have excellent coverage for my car and home and that my loved ones will not have to worry about covering any of my outstanding expenses. I highly recommend Ashley for your insurance needs."
Profile photo of Judith Ann

Judith Ann

June 14, 2024

5  out of  5 rating by Judith Ann
"Hannah was so great; Low pressure, highly informative!"
Profile photo of Thomas Baffy

Thomas Baffy

June 12, 2024

5  out of  5 rating by Thomas Baffy
"Working wirh Amanda and her staff is always pleasant. They provide approprate policy options at great prices."
Profile photo of mary young

mary young

June 12, 2024

5  out of  5 rating by mary young
"Over the phone details of policy was easy and understandable. Responses were fast and informative. I've left State Farm because of a better quote but they raised it in 3 months. I went back to State Farm and even got a better quote and stayed with them. I'm in the process of buying my home and State Farm still had the best quote. Thank you Hanna from State Farm Temperance MI."
Profile photo of Jacob Reeves

Jacob Reeves

June 3, 2024

5  out of  5 rating by Jacob Reeves
"Great to deal with, wish everyone was this helpful on the phone"
Profile photo of Mia Mommy

Mia Mommy

June 2, 2024

5  out of  5 rating by Mia Mommy
"Heather, did an awesome job helping with switching me over to State Farm. Not only did she get me a great monthly rate but, Life insurance and much more. Taking time to explain things so I’ll have a good understanding really means a lot Thank You soo…much your the BEST!"
Profile photo of Ray Cunningham

Ray Cunningham

May 28, 2024

5  out of  5 rating by Ray Cunningham
"Hannah was great she was very patient about waiting for us to make a decision on insurance and she also got multiple discounts and explained the qualified insurance letter so we could get a further discount on our premium I will most definitely refer her and this agency to my friends and family thank you so much Hannah"
Profile photo of Craig Payne

Craig Payne

May 23, 2024

5  out of  5 rating by Craig Payne
"Hannah was very nice to me and helped us with all our needs! Thank you Hannah!"
Profile photo of Cedrick Artis

Cedrick Artis

May 16, 2024

5  out of  5 rating by Cedrick Artis
"Heather did a phenomenal job getting me the best rates available through State Farm. If you plan on going through this state farm I would highly recommend that you speak with her she's polite,professional,gives you all the options available she definitely knows her stuff"
Profile photo of Exxtended Clipzz

Exxtended Clipzz

May 10, 2024

5  out of  5 rating by Exxtended Clipzz
"Was helped by an awesome guy named Brandon. Was super helpful, very patient, and very nice. I’ll make sure to tell anyone who’s looking for insurance to go to you guys"
Profile photo of jodi coselman

jodi coselman

May 9, 2024

5  out of  5 rating by jodi coselman
"My Husband an I are in the process of buying our first home, although this is an exciting time its also very stressful! I have been feeling very overwhelmed but today Heather made it so easy to get a homeowners quote and I was able to switch from our previous auto insurance to state farm and bundled our new home with our auto at a very affordable price . Heather took a great load off of my shoulders, she was very clear and made it easily understandable. Heather was personable and friendly and she will probably never know how much that made a difference during such a hectic time. I won't ever forget her kindness and patience. A huge thank you to her and State Farm."
Profile photo of Eddie DeLuna

Eddie DeLuna

May 6, 2024

5  out of  5 rating by Eddie DeLuna
"Collin called me right after I had gotten off the phone with a different insurance company, super ironic, and was able to give me a quote that was almost half the cost of the one I was gonna pull the trigger on. Super friendly, helpful, and make sure I knew what I was paying for throughout the whole process. I strongly recommend giving them a call for a quote, only after you have an idea of what you could be paying, it feels better that way!"
Profile photo of Mindy Schroeder

Mindy Schroeder

May 3, 2024

5  out of  5 rating by Mindy Schroeder
"I've been with State Farm for a few years now and I have always received excellent rates on top of wonderful service. Lauren has always been very helpful everytime I call. Her customer service is outstanding along with the other girls who handle any questions or needs I may have. Thanks to all at Ashley Smith State Farm. Keep up the good work!"
Profile photo of Herdia Hodges

Herdia Hodges

May 2, 2024

5  out of  5 rating by Herdia Hodges
"Hannah is a very polite person that helped me obtain a quote for insurance. I did purchase the insurance which cost less than what was being paid to the other insurance company. Everything was taken care of in a speedy manner. Very satisfied with the service I received from her."